Responsible Gaming

Gaming Should Be Entertainment

At Parimatch, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose. Remember, the house always has an edge, and outcomes are determined by chance.

Age Verification

Online gaming on Parimatch is strictly for individuals aged 18 years and above, or the legal gambling age in your jurisdiction in India, whichever is higher. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, you must not access or use our gaming services.

Warning Signs of Problem Gambling

Please be aware of these warning signs that may indicate problem gambling:

• Chasing Losses: Gambling more to recover money you've lost
• Hiding Gambling Activity: Concealing your gaming habits from family or friends
• Loss of Control: Unable to stop gambling or limit the time spent gaming
• Neglecting Responsibilities: Gambling affecting work, school, or family obligations
• Borrowing Money: Taking loans or using credit to fund gambling
• Mood Changes: Becoming irritable or anxious when unable to gamble
• Escalating Stakes: Needing to wager larger amounts to feel excitement
• Failed Attempts to Quit: Repeated unsuccessful efforts to reduce or stop gambling
• Physical Symptoms: Sleep disturbances, stress, or anxiety related to gambling

If you recognize any of these signs in yourself or others, it's time to seek help.

Self-Help Tools & Responsible Gaming Features

Parimatch provides several tools to help you maintain control over your gaming:

• Deposit Limits: Set maximum amounts you can deposit within a specified timeframe (daily, weekly, monthly)
• Loss Limits: Establish maximum loss thresholds to protect your bankroll
• Reality Checks: Receive periodic notifications reminding you of your gaming duration and spend
• Time-Out/Break: Take a temporary break from gaming for hours, days, or weeks
• Self-Exclusion: Voluntarily exclude yourself from the platform for an extended period (minimum 6 months to permanent)

To access these tools, visit your account settings or contact our Customer Support team for assistance.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Consider reaching out to these organizations:

India-Based Organizations:

• All India Institute of Medical Sciences (AIIMS) - De-Addiction Centre: Provides counseling and treatment for gambling addiction
• Aasra: A Mumbai-based mental health and addiction support organization offering counseling services
• iCall: Provides 24/7 emotional support and counseling via phone and online chat
• SAMHITA (Society for Advancement of Mental Health Initiatives Through Action): Offers mental health and addiction support

International Organizations:

• GamCare (UK): www.gamcare.org.uk - Free confidential support and counseling
• GamStop (UK): www.gamstop.co.uk - National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au - Free counseling and support
• Responsible Gambling Council (Canada): www.responsiblegambling.org - Resources and referrals
• National Council on Problem Gambling (USA): www.ncpgambling.org - Helpline and support resources
• Bundeszentrale für gesundheitliche Aufklärung (Germany): Provides information on problem gambling and treatment options

24/7 Crisis Helpline (India): If you need immediate support, contact mental health crisis services available in your state or call emergency services.

If You Have a Problem, Seek Help Now

Problem gambling is a serious issue, but recovery is possible with the right support. Do not hesitate to reach out:

• Talk to a trusted family member or friend
• Contact one of the organizations listed above for confidential counseling
• Use Parimatch's self-exclusion tool to take control immediately
• Seek professional mental health treatment if needed

Remember: Your health and well-being are more important than any game. Help is available, and recovery is possible.

Our Commitment to Responsible Gaming

Parimatch is committed to promoting responsible gaming practices. We comply with all applicable regulations in India and maintain strict standards to protect our players. If you have questions about our responsible gaming policies, please contact our Customer Support team at dshc.in.